LGH Technical User Guide - Page 4



Safety, Certainty & Great Service
- the three pillars on which LGH is built
Safety
01
- Choose the safety specialists
• We attribute much of our success to our devotion to the maintenance, preparation, inspection,
and testing of the vast array of quality lifting equipment we offer.
• We conduct quarterly internal audits to examine the operational and administrative practices
at our customer contact centre and each of our remote warehouses.
• We also undertake frequent external audits as part of our external assurance programme
with LEEA, HAE and others.
Certainty
- You can rely on our products & services absolutely
02
• In excellent working order
• Fit for purpose
• On time
• In full
We know how busy our customers are, and that construction and maintenance activities take
place in busy, dynamic and fast paced environments. So when you use LGH, we’ll make sure
you have one less thing to worry about.
Great Service
03
- Committed to professionalism and keeping you happy
We invest the highest level of dedication, preparation, hard work and willingness in all facets
of our operation to ensure optimal efficiency and provide our customers with the very best
independent, specialist service.
We aim to exceed expectations every time - it’s all about communication:
• We’ll keep you up to date at every step of the process
• We’ll always respond in a concise and speedy manner
• We’ll share our expert knowledge to make your job easier
All enquiries and orders are managed through our customer
contact centre. Call our friendly and expert team: 03704 247 247
04
Safety, Certainty, Great Service





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